Sulzer, a leading provider of engineering services, has established a new Service Center in Al Ahmadi, Kuwait, the first of its kind in the country. This facility offers around-the-clock engineering services for all brands of pumps and rotating equipment, supporting over 1,500 Sulzer pumps already installed in local plants across Kuwait, as well as servicing pumps from other manufacturers.
Leveraging the strategic location and resources of Khuff General Trading & Contracting Company’s Al Ahmadi Service Center, Sulzer ensures 24/7 service availability for customers in the region.
Companies operating in the energy and water industries can now access comprehensive support across their entire equipment range, including standard part and component repairs, reverse engineering, strip-down and inspection services, advanced diagnostics, and cutting-edge technologies for multiple pump brands.
Drawing on its global expertise, the new Sulzer service facility will also extend its services to rotating equipment such as gas and steam turbines, compressors, and motors. This access to quality service support ensures customers in the region can benefit from rapid turnaround times and higher operational productivity.
“This service expansion demonstrates our ongoing commitment to customers and partners in the region,” said Sulzer’s Services Division President, Ravin Pillay-Ramsamy. “With innovative solutions and expert support tailored to their unique challenges, we optimize their operations holistically and create added value by resolving issues across their entire equipment portfolio. We’re proud to offer broad technical capabilities at our Kuwait Service Center.”
David Martin, Head of Sales at Sulzer Middle East, added, “Our new facility ensures closer collaboration, faster repairs and retrofits, and fewer unplanned downtimes for operators. Keeping downtime to a minimum will help ensure reduced operational costs, allowing our customers to stay ahead of the competition. We look forward to welcoming our valued customers in Kuwait to our Al Ahmadi Service Center.”
Source :Sulzer
